Fair Housing & Equal Opportunity
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[Brokerage name] and Olena Kalus are committed to both the letter and the spirit of fair housing laws. We pledge to provide equal professional service to everyone, without regard to any characteristic protected by law.
Equal Housing Opportunity
We are an Equal Housing Opportunity business. We conduct our business in accordance with the federal Fair Housing Act and all applicable state and local fair housing laws, and we support advertising and marketing in which there are no barriers to obtaining housing.
The federal Fair Housing Act
The Fair Housing Act makes it illegal to discriminate in the sale, rental, financing, or advertising of housing, or in the provision of real estate services, because of:
- Race
- Color
- Religion
- Sex, including sexual orientation and gender identity
- Handicap (disability)
- Familial status (for example, having children under 18 in the household, being pregnant, or seeking custody of a child)
- National origin
State and local protections
Many state and local laws protect additional groups. Depending on where a property is located, these may include, where applicable, age, marital status, source of income (including housing vouchers), ancestry, creed, military or veteran status, and other characteristics. We follow every protection that applies where we do business.
What this means for you
- We will show you any available property you are interested in, in any neighborhood.
- We do not steer. We will not encourage or discourage you from considering any neighborhood or property because of its demographics or any protected characteristic.
- We do not comment on the race, religion, national origin, or other protected characteristics of the people who live in an area. For information about schools, crime, or demographics, we can point you to public sources for your own research.
- We apply the same standards and provide the same level of service to every client and customer.
- We do not accept listings or instructions that are intended to discriminate.
Reasonable accommodations and modifications
If you have a disability, you may ask for a reasonable accommodation in our rules, policies, practices, or services so that you have an equal opportunity to use our services and to find housing. For example, we can communicate in an alternative format, meet at an accessible location, or allow extra time.
Under the Fair Housing Act, people with disabilities may also be entitled to make reasonable modifications to a dwelling. To request an accommodation, contact us at [contact email].
Americans with Disabilities Act
We support the goals of the Americans with Disabilities Act (ADA), which prohibits discrimination against people with disabilities in public accommodations, including places of business. We strive to make our services, our places of business, and this website accessible. For details about the website, please see our Accessibility Statement.
How to file a complaint
If you believe you have experienced housing discrimination, you may file a complaint with the U.S. Department of Housing and Urban Development (HUD):
- Online: hud.gov/fairhousing
- By phone: 1-800-669-9777 (toll-free). If you are deaf, hard of hearing, or have a speech disability, you can call through a relay service such as 711.
- You may also file with your state's fair housing or civil rights agency, or contact a local fair housing organization.
Complaints to HUD generally must be filed within one year of the alleged discrimination, and you may also have the right to file a lawsuit in court.
You are also welcome to raise any concern directly with [Brokerage name] at [contact email]. We take every report seriously.